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Terms and Conditions
Terms & Conditions
TERMS AND CONDITIONS
Welcome to PGUSA Gear. These Terms and Conditions ("Terms") govern your use of our website at https://pgusagear.com and your purchase of our products. By accessing or using our site, you agree to comply with and be bound by the following Terms.
1. Use of Website
You agree to use the site for lawful purposes only. You may not use this site to:
Violate any local, state, or federal law or regulation
Infringe on the rights of PGUSA Gear or others
Upload any malicious code, spam, or unauthorized content
2. Product Information
We strive for accuracy in product descriptions, pricing, and availability. However, PGUSA Gear does not guarantee the completeness or accuracy of any information and reserves the right to correct errors at any time without prior notice.
3. Orders and Payment
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion.
Payment must be made at the time of purchase using approved payment methods.
4. Shipping & Delivery
We currently ship within the United States only. Delivery times are estimates and may vary based on destination, carrier, and other external factors. We are not responsible for delays once an item is in transit.
5. Returns and Exchanges
PGUSA Gear does not offer refunds. Exchanges are accepted within 10 days of delivery, provided the item is unused, in original condition, and with all tags and packaging. Customers are responsible for return shipping costs. See our full Return Policy for more.
6. Warranty
PGUSA Gear products are backed by a Lifetime Warranty covering defects in materials and workmanship. This warranty does not cover misuse, normal wear, or unauthorized modifications. See our full Warranty Policy for details.
7. Intellectual Property
All content on this site—including images, text, logos, and product names—is the property of PGUSA Gear and protected by intellectual property laws. Use or reproduction without permission is prohibited.
8. Limitation of Liability
PGUSA Gear is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of those changes.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.
LIFETIME WARRANTY
At PGUSA Gear, we stand behind the durability and craftsmanship of every product we make.
What the Warranty Covers:
This warranty covers:
Defects in materials (including Cordura® fabric, YKK® zippers, Duraflex® buckles)
Workmanship issues under normal use
Stitching failure, hardware breakage, or functional damage resulting from manufacturing defects
What the Warranty Does NOT Cover:
Normal wear and tear
Misuse, abuse, or improper care
Damage caused by unauthorized modifications
Cosmetic damage that does not affect functionality
Loss, theft, or accidental damage
Damage caused by extreme conditions (e.g., fire, flood, chemical exposure)
How to Submit a Warranty Claim:
Contact info@pgusagear.com with your original order number and photos of the issue.
A member of our team will review your claim within 3–5 business days.
If approved, we’ll repair, replace, or offer a comparable item at our discretion.
Additional Notes:
Customers are responsible for shipping items to PGUSA Gear for inspection or repair.
Replacements may be subject to product availability.
This warranty is non-transferable and applies only to the original purchaser.